Best customer service
I had an issue with ordering the wrong lenses, partly due to my own stupidity and the customer service team just worked me through it, with speed and understanding.
Shipping & Exchanges
Allow 5-7 business days for your shipping to update for all prescription glasses. Your glasses have to get shipped to our optical laboratory to customize your lenses first. Once they customize your lenses, they will then ship them directly to your door. This whole process usually takes about 7-10 business days for you to receive your eyewear.
Exchanges are completely free.
If you decide to return your product within 14 days of the delivered date (US only) $6.00 will be deducted from your refund.
- Must be returned in the original packaging and are unworn or undamaged (Trying them on is fine).
Please be aware that all discounted or sale items are final sale. We do not offer exchanges or returns on these purchases.
FREE SHIPPING
All orders within the United States have Free shipping from $40 and up.
All orders outside of the United States have Free shipping from $100 and up.
Frame Measurements
Single vision prescription glasses include standard with polycarbonate lenses and anti-reflective coatings.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
If you don’t have a prescription, you can always just call a local optometrist and schedule an eye exam. Once they give you a prescription, you can choose whichever glasses you like on our website and upload the prescription to your order. Once you have done that, we will be sending your glasses with your prescription lenses directly to your door.
Yes, we make prescription sunglasses in polycarbonate and High Index 1.67 lenses. They’re polarized too!