Great experience overall. Loved the at home try on. Great response times from customer service. Excellent product. My only critique was as i was checking out to buy my prescription glasses there was no option to add my prescription. Though you team was extremely fast in sending an email right after i order to email the prescription, purchasing them with the 0+- on the checkout sceen gave me some anxiety. I had to go through your websites faqs to realize that i would email it to yall after. If you had a disclaimer on the checkout screen about how and when you send your prescription that would alleviate a lot of stress.